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TERMS AND CONDITIONS

Last Updated: 2025/09/15


1. Introduction

Welcome to Liyuanguo.com (the "Site"). These Terms and Conditions ("Terms") govern your purchase of original Chinese watercolor paintings and related artistic works (the "Products") from Liyuanguo.com ("we," "us," or "our"). By placing an order on this Site, you agree to be bound by these Terms and our Privacy Policy. Please read them carefully.


2. The Products

  • Original Artwork: All paintings sold as "original" are unique, hand-painted works of art. We strive to represent each piece as accurately as possible through professional photography. However, please be aware that colors may appear slightly different on your screen due to monitor settings. The texture, paper grain, and subtle ink washes are best appreciated in person.
  • Prints/Reproductions: Any items sold as "prints" or "reproductions" will be clearly marked as such. These are high-quality copies of original artworks.
  • Ownership: Upon full payment, you receive ownership of the physical painting. The artist retains all copyright and reproduction rights unless explicitly transferred in writing by a separate agreement.

 

3. Ordering and Pricing

  • Order Acceptance: Your order constitutes an offer to purchase a Product. All orders are subject to acceptance by us, and we reserve the right to refuse or cancel any order for any reason at our sole discretion, including limitations on quantities available, inaccuracies in product information, or suspected fraud.
  • Pricing: We reserve the right to change prices for Products displayed on the Site at any time. You are responsible for any applicable sales, use, import, or other taxes associated with your order.
  • Errors: In the event of a pricing error or typographical mistake on the Site, we reserve the right to cancel any orders resulting from such errors.


4. Payment

We accept payment through our designated secure payment gateways (e.g., PayPal, Stripe, credit cards). Your payment information is processed securely by these third-party providers, and we do not store your full credit card details on our servers.


5. Shipping and Delivery

  • Process: Original paintings are carefully packaged in sturdy, protective tubes or flat packages to ensure they arrive in perfect condition. We typically process and ship orders within 3-5 business days.
  • Rates and Times: Shipping costs and estimated delivery times are calculated at checkout based on your location and the selected service (e.g., Standard, Express). These are provided by third-party carriers (e.g., FedEx, DHL, UPS) and are estimates only. We are not liable for delays caused by carriers, customs, or unforeseen circumstances.
  • International Customs: You, the buyer, are solely responsible for any import duties, taxes, and customs clearance fees levied by your country. These are not included in the product or shipping price.
  • Risk of Loss: Title and risk of loss for the Products pass to you upon our delivery of the item to the carrier.


6. Returns, Refunds, and Damages

Due to the nature of original artwork, we have a strict but fair policy.

  • Damaged in Transit: If your painting arrives damaged, you must contact us within 48 hours of delivery. Please provide photos of the damaged packaging and artwork. We will work with you to arrange a return, replacement (if possible), or full refund.
  • Returns for Dislike: We do not accept returns or offer refunds simply because you change your mind or the artwork does not match your expectations, as we provide high-resolution images from multiple angles. We stand by the accuracy of our product descriptions and photos.
  • Incorrect Item Received: If you receive an incorrect item, please contact us immediately. We will arrange for the return of the incorrect item and ship the correct one at our expense.

 

7. Intellectual Property

All content on the Site, including but not limited to images, text, logos, and product designs, is the intellectual property of Liyuanguo.com or our contributing artists and is protected by international copyright laws. You may not reproduce, distribute, or create derivative works from any content without our express written permission.

 

8. Limitation of Liability

To the fullest extent permitted by law, Liyuanguo.com shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Site or purchase of Products.

 

9. Governing Law

These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of The People's Republic of China.

 

10. Changes to Terms

We reserve the right to update, change, or replace any part of these Terms by posting updates to the Site. Your continued use of the Site following the posting of changes constitutes acceptance of those changes.

 

11. Contact Information

Questions about these Terms should be sent to us at liyuanguocom@gmail.com.